Terms of Service and License Agreement

Last updated: Sep 1, 2026

Below are the general terms of service for trading with Cliarly and the license agreement for Cliarly's software. We recommend that you read them thoroughly before using Cliarly or making a purchase. By accessing or using Cliarly's services or software, you accept these Terms and License Agreement for Cliarly.

Note that definitions may have different endings depending on the context in which they appear, e.g., User/Users/The Users.

1. Our Mission and Business Model

Our mission is to strengthen everyone's reading and writing skills and ensure that everyone can understand and be understood.

Cliarly does not make money from user data. We never sell your content and do not share it with anyone other than our approved subcontractors. The texts you read, write, or upload to our products are processed solely for the purpose of providing our services to you. We do not use your content for advertising purposes under any circumstances, and your data is never used to train our own or others' AI models.

2. Application

These terms of trade and license agreement (hereinafter "Terms and License Agreement") apply to all products, cf. section 3, and cliarly.com (hereinafter "the Website"), offered by Cliarly ApS, CVR no. 44537249 (hereinafter "Cliarly") with an office at Vestergade 12, 3rd floor, 1456 Copenhagen, and which the users thereof (hereinafter "Users"), cf. section 4, may purchase.

The terms apply regardless of whether the User uses a free version, has an individually paid subscription, or has access via a license provided by an organization (e.g., an employer or educational institution).

Your use of any part of Cliarly's Services or Software constitutes your acceptance of these Terms, as well as our Privacy Policy and Cookie Policy, which are part of these Terms.

3. Services and Software

Cliarly is an advanced reading and writing tool. Depending on your chosen subscription type, you get access to all or parts of our platform. Because we continuously develop and improve our product to offer the best possible solution, our Services and Software currently include, but are not limited to, the following:

3.1 Web Platform

Cliarly's web app is a browser-based platform that gives the user access to our tools online without the need to download or install software.

Features available directly in Cliarly's web app include: Cliarly Corrected, Cliarly Read, Cliarly Speak, Cliarly Rewrite, translation, and OCR processing.

3.2 Software Components ("Software")

Cliarly's software ("the Software") consists of the following platforms and applications:

  • Browser extension
  • Microsoft Office Add-in
  • Mobile application (phone app)
  • Desktop application for Windows and Mac

Across the above platforms, the Software provides access to our core functions, which include: Cliarly Corrected, Cliarly Read, Cliarly Speak, Cliarly Rewrite, translation, OCR processing, and a word suggestion list.

The functionality of Cliarly's Services depends on the internet connection as well as the User's input and control.

4. Users and Access

Users are defined as anyone who purchases or uses the Services offered by Cliarly, as per section 2 above. These Terms apply to all Users, regardless of access method:

Free Users: Users who utilize the free features available in Cliarly's Services and Software. Access may be limited in features, scope, or time.

Individual Subscribers: Users who have purchased a personal subscription directly through the Website.

Organizational Users: Users who access Cliarly's Services and Software via a license purchased by a third party, typically the User's employer or educational institution ("the Organization"). Although the Organization has a separate agreement with Cliarly, the individual Organizational User is still bound by these Terms regarding the actual use of the Services and Software.

Grant Users: Users who have been granted access to Cliarly as an aid through a municipality, educational institution, or other public authority. Although the license is paid for and granted by a public entity, the individual Grant User is bound by these Terms in connection with the use of Cliarly's Services and Software.

Each User Account is personal. The User may not share their login information or otherwise allow other physical or legal persons to access Cliarly's Services or Software through their account. The User is responsible for all activity that occurs through the User's account.

5. Price and Payment

The current prices for Cliarly's Services are displayed on our Website and are stated in Danish kroner (DKK). The final price depends on the chosen subscription (e.g., Pro or Plus) and whether you choose monthly or annual billing.

Cliarly reserves the right to adjust prices periodically, for example, due to increased costs, product development, or inflation. However, you will always be informed in writing well in advance of any price increase, so you have the opportunity to cancel your subscription if you do not wish to continue at the new price.

5.1 For private customers (Students and Standard)

For private Users, all stated prices always include VAT. When you complete a purchase on the Website, the amount for the first period is debited on the same day. Thereafter, the subscription is renewed, and the amount is automatically debited at either a monthly or annual interval (on the same date as your original purchase) until the subscription is canceled, as per section 7.

5.2 For business customers (B2B)

For business Users, all stated prices are exclusive of VAT. For business customers, organizations, and public institutions, billing and payment are made in accordance with the specific agreement entered into with Cliarly.

5.3 Payment methods and terms

Cliarly accepts payment via Mastercard, Visa, and PayPal. We cover all fees charged by the payment processor in connection with the transaction itself. Any other fees from your own bank are borne by you.

As a User, it is your responsibility to:

  • Ensure that there are sufficient funds on the linked payment card at the due date.
  • Update your payment information if your card expires or is blocked.
  • Contact us immediately at info@cliarly.com if, contrary to expectations, you do not receive a receipt or invoice immediately after the due date.

5.4 Delayed or missing payment

If we are unable to automatically debit payment for your subscription, we will attempt to debit the amount again and send you a reminder.

If payment continues to be outstanding and no other agreement has been made, Cliarly reserves the right to temporarily suspend or restrict your access to our Services until the outstanding balance is paid. In case of continued non-payment, reminders will be sent with a reminder fee. If these are ignored, the claim may be transferred to external collection. In case of delayed payment, Cliarly is entitled to claim costs and interest in accordance with the Interest Act, the Debt Collection Act, and other applicable legislation. If a claim has been transferred to an external debt collector, only the payment information from the debt collector should be used for settlement.

The above does not apply, of course, if you have canceled your subscription in due time in accordance with section 7.

6. Delivery and Availability

Access: Once the User has completed the payment, the User is created in the system and immediately gains access to Cliarly's Services, which are available when the User has an internet connection.

Availability: Cliarly strives to make the Services available to the User to the greatest extent possible. However, it cannot be guaranteed that all Services are available at all times, as, for example, maintenance or other events beyond Cliarly's control may occur, making Cliarly's Services temporarily completely or partially unavailable.

Disclaimer: Cliarly does not assume responsibility for any consequences or damages resulting from lack of availability, errors, or the inability to use Cliarly's Services and Software completely or partially as intended, cf. section 9. For private consumers, the liability limitations only apply to the extent permitted by mandatory Danish law.

7. Term, Termination, and Changes

The subscription to Cliarly's Services constitutes an ongoing contractual relationship. Thus, the Subscription generally continues until the User terminates it, cf. below.

Individual Subscriptions: The subscription is ongoing and continues with the selected billing period (typically monthly or annually) until terminated by the user or Cliarly.

Organizational Licenses: The term of the license is determined by the agreement between Cliarly and the Organization. The individual user's access ceases when the agreement expires/is terminated, or if the user is no longer affiliated with the organization. Subscriptions can be terminated by the User at any time with a notice period of the current month. The User can terminate the Subscription themselves here: Terminate Subscription. Alternatively, the User can send an email to info@cliarly.com. Users who pay via invoice are referred to the latter.

7.1 Changes

Cliarly reserves the right to continuously make changes to terms, prices, and services. Changes may occur, for example, due to inflation, changes in legislation, increased costs for suppliers/server operation, or ongoing further development of our services.

Significant changes to terms and price increases will always be announced via email or on cliarly.com with a notice period of at least 30 days before they come into effect. If the user does not wish to accept the changes, the user can freely terminate their subscription before the changes come into effect.

These Terms and License Agreement are continuously updated. Cliarly publishes the amended Terms and License Agreement on the Website. The amended Terms and License Agreement apply to new Users from the date of their publication. Existing Users are bound by the amended Terms and License Agreement 30 days after they have received notification thereof via email or through publication on the Website. If a User does not approve the amended Terms and License Agreement, the User must terminate the Subscription no later than 30 days after the date on which the amended Terms and License Agreement were published on the Website, in order not to be covered.

8. Right of Withdrawal

For private consumers: As a private consumer, you have a 14-day statutory right of withdrawal from the day you purchase your subscription. If you wish to exercise your right of withdrawal, you must notify us via support@cliarly.com before the expiry of the 14 days. We will then refund your payment, and your access to the system will be stopped.

For business customers: For business customers, there is no right of withdrawal after the purchase has been completed.

9. Intellectual Property Rights

Cliarly owns all proprietary rights and intellectual property rights to Cliarly. The User only has the rights expressly stated in these Terms and License Agreement, unless otherwise agreed in writing between the User and Cliarly.

The User understands and agrees that Cliarly, including the Website, Cliarly's browser extension, Cliarly Office Add-in, Cliarly mobile app, Cliarly desktop app, and Services in general, are protected by intellectual property rights owned by Cliarly or third parties, and that these may not be altered, copied, or translated, nor may codes be examined or decrypted.

The User is also aware that images, text, and other content are protected by intellectual property rights and confirms not to use or utilize them. Cliarly does not, either directly or indirectly, grant licenses or usage rights to Cliarly's content.

10. Limitation of Liability

In addition to what is otherwise stated in these Terms and License Agreement, the following limitations of liability apply:

  • Cliarly provides no guarantees or assurances regarding existing content or information on the Website, nor generated content or information through Cliarly's Services, or the accuracy thereof.
  • Cliarly provides no guarantees or assurances regarding the quality, usability, or security of the Website or Cliarly's Services in general, and Cliarly is not liable for losses or damages caused by or directly or indirectly connected to an information security incident or errors or breakdowns in Cliarly's IT systems, or operating losses, time losses, profit losses, data losses, lost goodwill, and any other form of indirect loss.
  • The User undertakes, without limitation, neither directly nor indirectly to make claims or demands against Cliarly, its group or affiliated companies, owners, or management (board members, executive management, staff, or consultants) due to the limitations of liability listed in these Terms and License Agreement.
  • Likewise, the User shall indemnify Cliarly to the extent that Cliarly is held liable to a third party for liability arising from Cliarly's Services offered to the User, and which, together with any claims from the User, exceeds the limitations in the Terms and License Agreement, or for which Cliarly is not liable to the User.
  • Cliarly is under no circumstances liable for indirect damage or loss of income or similar.
  • Cliarly's maximum liability to the User can under no circumstances exceed the sum of the User's total paid amount for Cliarly's Services, however, a maximum of DKK 5,000.
  • The User can only raise any other claims against Cliarly, and not against the individual employees, owners, or physical as well as legal persons involved in Cliarly in general.
  • If the User is a business, the User's claim for damages against Cliarly expires 12 months after the User is or should have become aware of the circumstances justifying the claim for damages, however, no later than 3 years after Cliarly has offered Cliarly's Services, from which the claim for damages arises, to the User.

11. Personal Data and Communication

In connection with the use of Cliarly's Services, Cliarly processes personal data about the Users. For more information, please refer to Cliarly's Privacy Policy.

General information about Services, etc., from Cliarly is sent directly to the User at the provided email address.

12. Cookies

Cliarly uses cookies on the Website, including in connection with Cliarly's Services.

For more information, please refer to Cliarly's Cookie Policy.

13. Security, Privacy, and Confidentiality

The User's security, privacy, and confidentiality are of utmost priority for Cliarly. Therefore, all Cliarly's Services are equipped with a high level of security, and we protect your data. All content processed through Cliarly's Services is treated confidentially. We do not share, sell, or transfer your data to third parties for marketing or similar purposes.

To deliver and operate our Services, we use trusted sub-processors (e.g., providers of secure cloud hosting). These sub-processors are subject to strict legal requirements regarding confidentiality, security, and data protection, and they may only process data according to our instructions.

For private users, the processing of personal data is regulated by our Privacy Policy. To the extent that Cliarly provides Services to a company, organization, or public authority (where Cliarly acts as a data processor), the processing of personal data will be regulated by a separate Data Processing Agreement (DPA) with the relevant organization.

14. References

If the User is a legal entity (Organization), the User consents that Cliarly may use the company's name and logo as a reference on the Website and in connection with its own marketing, unless otherwise agreed in writing.

15. Choice of Law, Dispute Resolution, etc.

These Terms and License Agreement are governed by Danish law.

Disagreements and Disputes: At Cliarly, we always aim to resolve any disagreements through open and honest dialogue. If a problem or dissatisfaction arises, we encourage you to contact us first so we can find a mutual solution.

If, contrary to expectations, we cannot reach an agreement, the following applies:

  • For private consumers: You always have the right to bring the case before the ordinary Danish courts, complain to the Danish Complaints Boards Authority, or use the European Commission's online complaint portal (ODR platform).
  • For businesses (B2B): Any dispute shall be settled under Danish law before the ordinary Danish courts.

In the event of a discrepancy between the English and Danish versions of the Terms of Service and License Agreement, the Danish version shall prevail.

Severability: If any provision of these Terms is found to be invalid, the remaining provisions shall continue in full force and effect.

16. Contact

If you have questions regarding these Terms and License Agreement, please contact Cliarly by email at info@cliarly.com.