Effective from December 29, 2023
Terms of Service and License Agreement
Last updated on April 22, 2025
Below are the general terms of service for trading with Cliarly and the license agreement for Cliarly’s software. We recommend that you read them thoroughly before using Cliarly or making a purchase. By accessing or using Cliarly’s services or software, you accept these Terms and License Agreement for Cliarly.
Note that definitions may have different endings depending on the context they appear in, e.g., User/Users/The Users.
1. Our Mission and Business Model
Our mission is to strengthen everyone’s reading and writing skills and ensure that everyone can understand and be understood.
We offer a free trial and paid products and hope that you will purchase one of our paid products. Cliarly does not make money from data. We do not store or share what you write or read and do not use the content that customers upload to our products for advertising purposes.
2. Application:
These terms of trade and license agreement (hereinafter “Terms and License Agreement”) apply to all products, cf. section 3, and cliarly.com (hereinafter “the Website”), offered by Cliarly ApS, CVR no. 44537249 (hereinafter “Cliarly”) with office at Porcelænshaven 26, 2nd floor, 2000 Frederiksberg, and which the users thereof (hereinafter “Users”), cf. section 4, may purchase.
The terms apply regardless of whether the User uses a free version, has an individual paid subscription, or has access via a license provided by an organization (e.g., an employer or educational institution).
Your use of any part of Cliarly’s Services or Software constitutes your acceptance of these Terms, as well as our Privacy Policy and Cookie Policy, which are part of these Terms.
3. Services and Software
Cliarly has developed Denmark’s leading and most user-friendly AI reading and writing tools.
Cliarly offers a comprehensive solution (“Services”) which may include, but is not limited to:
3.1 Web Platform:
Features available directly in Cliarly’s web app (e.g., Cliarly Corrected for text correction, read-aloud tool, and transcription).
3.2 Software Components (“Software”):
Cliarly’s browser extension: Cliarly Corrected, read-aloud tool, and other features are integrated into the browser extension.
Cliarly Office Add-in: Cliarly Corrected, read-aloud tool, and other features are integrated into Microsoft Office.
Other software applications or components that Cliarly may offer.
The functionality of Cliarly’s Services depends on the internet connection as well as the User’s input and control.
4. Users and Access
Users are defined as anyone who purchases or uses the Services offered by Cliarly, cf. section 2 above. These Terms apply to all Users, regardless of access method:
Free Users: Users who use the free features offered by Cliarly’s Services and Software. Access may be limited in features, scope, or time.
Individual Subscribers: Users who have purchased a personal subscription directly via the Website.
Organizational Users: Users who gain access to Cliarly’s Services and Software via a license purchased by a third party, typically the User’s employer or educational institution (“the Organization”). Although the Organization has a separate agreement with Cliarly, the individual Organizational User is still bound by these Terms regarding the actual use of the Services and Software.
Any User Account is personal. The User may not share their login information or otherwise grant other natural or legal persons access to Cliarly’s Services or Software via their account. The User is responsible for all activity that occurs via the User’s account.
5. Price and Payment
The current prices for Cliarly’s Services are shown on the Website in DKK, are based on need and User type, and reflect the price of a monthly subscription. For Services for private Users (Students and Standard), the price is listed including VAT, whereas for Services for commercial Users (Business), prices are exclusive of VAT. Cliarly may, depending on the circumstances, and e.g., as a result of, but not limited to, increased costs, choose to adjust prices on an ongoing basis. However, Users will always be informed in advance of any potential price adjustment for the use of Cliarly’s Services.
When the User completes a purchase on the Website for Cliarly’s Services, the amount is withdrawn from the User’s account on the same day and then every month. The subsequent monthly payment for Cliarly’s Services is due at the agreed time, which is generally and unless otherwise agreed between the User and Cliarly, the same day as the time of the User’s first purchase, but in the subsequent month and thereafter at a monthly interval, cf. section 7 below.
Cliarly accepts payment from Mastercard, Visa, and PayPal for the purchase of Cliarly’s Services on the Website. Cliarly covers the costs of fees charged by the payment processor in connection therewith, while the User covers other costs themselves.
The User is responsible for ensuring payment for Cliarly’s Services upon maturity and must immediately notify Cliarly at info@cliarly.com if the charge has not been received by the day after maturity at the latest.
When using the automatic payment service, the User is responsible for entering into the necessary agreement with their payment provider regarding automatic withdrawal of the monthly charge for Cliarly’s Services (hereinafter “the Subscription”).
The User must at all times ensure that the specified amount limit covers the invoice amount and ensure that payment is made before maturity.
If the User does not wish to set up an automatic payment agreement, or the User’s payment provider has not confirmed the agreement with Cliarly by the 4th of the month, a paper invoice with a corresponding invoice fee will be sent to the User. If the User does not make payment before maturity, regardless of payment method, a collection warning with a new maturity date will be sent. In case of delayed payment, Cliarly may demand costs and interest covered by the collection act, the Interest Act, and other applicable legislation.
If the User has defaulted on a payment claim and receives a payment reminder, a collection warning, or a collection claim from an external debt collector, the payment information on the invoice from the external debt collector must be used for payment. In case of the User’s non-payment for the Subscription, Cliarly is entitled to limit the User’s access to Cliarly’s Services. The above does not apply if the User has terminated their Subscription in accordance with section 7.
6. Delivery and Availability
Access: Once the User has completed the payment, the User is registered in the system and immediately thereafter gains access to Cliarly’s Services, which are available when the User has an internet connection.
Availability: Cliarly strives to make the Services available to the User to the greatest extent possible. However, it cannot be guaranteed that all Services are available at all times, as, for example, maintenance or other events beyond Cliarly’s control may occur, making Cliarly’s Services temporarily completely or partially unavailable.
Disclaimer: Under no circumstances does Cliarly assume any responsibility for any consequences or damages resulting from a lack of availability, or that Cliarly’s Services and Software cannot be used completely or partially as intended, cf. section 9.
7. Term, Termination, and Changes
The Subscription to Cliarly’s Services constitutes a continuous contractual relationship. Thus, the Subscription generally continues until the User terminates it, cf. immediately below.
Individual Subscriptions: The Subscription is continuous and continues with the chosen billing period (typically monthly) until terminated by the User or Cliarly.
Organizational Licenses: The term of the license is determined by the agreement between Cliarly and the Organization. The individual user’s access ceases when the agreement expires/is terminated, or if the user is no longer affiliated with the Organization.
Subscriptions can be terminated by the User at any time with one month’s notice. The User can terminate the Subscription themselves here: Terminate Subscription. Alternatively, the User can send an email to info@cliarly.com. Users who pay via invoice are referred to the latter.
Cliarly reserves the right to make ongoing changes, including changes to the terms, prices, and services. In extreme cases, Cliarly is entitled to modify the User’s access to Cliarly’s Services if the User is in material breach, e.g., but not limited to, the User’s non-payment for the Subscription.
These Terms and License Agreements are updated on an ongoing basis. Cliarly publishes the amended Terms and License Agreement on the Website. The amended Terms and License Agreement apply to new Users from and including the date they are published. Existing Users are bound by the amended Terms and License Agreement 14 days after they have received notification thereof via email or through publication on the Website. If a User does not approve of the amended Terms and License Agreement, the User must terminate the Subscription no later than 14 days after the date on which the amended Terms and License Agreement were published on the Website, in order not to be covered.
8. Intellectual Property Rights
Cliarly holds all ownership rights and intellectual property rights to Cliarly. The User only has the rights expressly stated in these Terms and License Agreement, unless otherwise agreed in writing between the User and Cliarly. The User understands and accepts that Cliarly, including the Website, Cliarly’s browser extension, Cliarly Office Add-in, and Services in general, are protected by intellectual property rights held by Cliarly or third parties, and that these may not be altered, copied, or translated, nor may codes be examined or decrypted. The User is also aware that images, text, and other content are protected by intellectual property rights and confirms not to use or utilize these. Cliarly grants, neither directly nor indirectly, no license or usage rights to Cliarly’s content.
9. Limitation of Liability
In addition to what is otherwise stated in these Terms and License Agreement, the following limitations of liability apply:
Cliarly makes no warranties or representations regarding existing content or information on the Website, nor generated content or information through Cliarly’s Services, and the correctness thereof in general.
Cliarly makes no warranties or representations regarding the quality, usability, or security of the Website or Cliarly’s Services in general, nor is Cliarly liable for loss or damage caused by or directly or indirectly related to an information security incident or errors or breakdowns in Cliarly’s IT systems, or loss of operation, loss of time, loss of profit, loss of data, loss of goodwill, and any other form of indirect loss.
The User undertakes, without limitation, neither directly nor indirectly to make claims or demands against Cliarly, its group or affiliated company, owners, or management (board members, executive management, personnel, or consultants) in connection with the limitations of liability listed in these Terms and License Agreement.
Likewise, the User shall indemnify Cliarly to the extent that Cliarly is held liable to third parties arising from Cliarly’s Services offered to the User, and which, together with any claims from the User, exceed the limitations in the Terms and License Agreement, or for which Cliarly is not responsible to the User.
Under no circumstances is Cliarly liable for indirect damage or loss of income or similar.
Cliarly’s maximum liability to the User can under no circumstances exceed the sum of the User’s total paid amount for Cliarly’s Services, however, a maximum of DKK 5,000.
The User can only raise any other claims against Cliarly, and not against the individual employees, owners, or natural as well as legal persons involved in Cliarly in general.
If the User is a commercial entity, the User’s claim for damages against Cliarly is time-barred 12 months after the User is or should have become aware of the circumstances that justify the claim for damages, however, no later than 3 years after Cliarly has offered Cliarly’s Services from which the claim for damages originates to the User.
10. Personal Data and Communication
In connection with the use of Cliarly’s Services, Cliarly processes personal data about Users. For more information about this, please see Cliarly’s Privacy Policy.
General information about Services, etc., from Cliarly is sent directly to the User at the provided email address.
11. Cookies
Cliarly uses cookies on the Website, including in connection with Cliarly’s Services.
For more information about this, please see Cliarly’s Cookie Policy.
12. Security, Privacy, and Confidentiality
The User’s security, privacy, and confidentiality in general are of the utmost priority for Cliarly. Therefore, all of Cliarly’s Services are equipped with the highest level of security, and Cliarly protects privacy and confidentiality, which is reflected, among other things, in the fact that all information processed through Cliarly’s Services is and remains confidential, and thus is NOT shared or otherwise made available to other natural or legal persons as well as software in general.
13. References
If the User is a legal entity (Organization), the User consents to Cliarly using the company’s name and logo as a reference on the Website and in connection with its marketing in general, unless otherwise agreed in writing.
14. Choice of Law, Dispute Resolution, etc.
These Terms and License Agreement are governed by Danish law.
Disputes related to the Terms of Service and License Agreement shall be sought resolved between the User and Cliarly, alternatively finally settled by arbitration in accordance with “The Rules for the Processing of Cases by the Danish Institute of Arbitration”.
In case of discrepancy between the English and Danish versions of the Terms of Service and License Agreement, the Danish version shall prevail.
Severability: If any provision of these Terms is found to be invalid, the remaining provisions shall remain in full force and effect.
15. Contact
If you have questions or concerns regarding these Terms and License Agreement, please contact Cliarly by email: info@cliarly.com.